PRIVACY POLICY
At Pajama Factory (“we”, “us”, or “our”), your privacy is important. This policy explains how we collect, use, share, and protect your personal information when you visit https://pajamafactory.net/ or use our Services, including our SMS/text messaging programs.
1. Information We Collect
- Personal Information: Name, email, phone, billing and mailing address, payment and event details when you book or contact us.
- Mobile Information: Phone numbers and SMS opt-in status collected when you sign up for text message communications from Pajama Factory.
- Usage Information: IP address, browser data, device type, pages viewed, and interaction data for site optimization and analytics.
- Cookies & Tracking: We use cookies, web beacons, and similar technologies to offer and improve our Services.
2. How We Use Your Information
We use your data to:
- Process bookings, payments, refunds, and security deposits.
- Communicate about events, bookings, schedules, community updates, and respond to inquiries, including via SMS text message for those who have opted in.
- Enhance our Site, analyze usage, and improve Services.
- Maintain security, prevent fraud, and enforce compliance with policies.
3. Disclosure of Information
We may share your information with:
- Service providers (e.g., payment processors, IT or analytics platforms, and our SMS/text messaging service provider, solely to deliver messages on our behalf).
- Legal or regulatory bodies, when required by law or to protect our rights.
- Successors in the event of a merger or sale. We’ll notify you if this happens.
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
4. SMS/Text Messaging Terms
- By providing your phone number and opting in, you consent to receive SMS text messages from Pajama Factory related to events, bookings, schedules, and community updates.
- Consent to receive text messages is not a condition of any purchase. Message and data rates may apply.
- Message frequency varies.
- You can opt out at any time by replying STOP to any message. After you send STOP, we may send you a one-time confirmation message. You will no longer receive SMS messages from us unless you opt in again.
- For help, reply HELP to any message, or contact us at the information below.
- Carriers are not liable for delayed or undelivered messages.
Your mobile number and consent will be used only to send you the messages you’ve signed up for and will not be shared with third parties for marketing purposes.
5. Data Retention
Your data is kept only as long as necessary to fulfill the purposes listed above and comply with legal obligations.
6. Security
We use administrative, technical, and physical safeguards—including Secure Socket Layer (SSL) encryption—to protect your personal data.
7. Your Rights
You have rights to access, correct, update, or delete your personal information, including opting out of SMS messaging at any time as described above. To exercise these, contact us at [email protected] or 570‑323‑7650.
8. Cookies & Opt‑Out
You may disable cookies via browser settings. However, this may affect functionality.
9. Children’s Privacy
Our Site is not meant for children under 13. We do not knowingly collect data from them, including for SMS programs.
10. Policy Changes
We may update this Privacy Policy. When changes are significant, we will post a prominent notice on our Site.
11. Contact Us
If you have questions or concerns, email [email protected] or call 570‑323‑7650.